Please HELP! Battery won't show charge past 70%.
Posted 04 January 2013 - 04:09 PM #1
I have spent days researching this, and have read dozens of forum posts, but nothing has worked. Here's the problem- I bought a used verizon Galaxy Nexus off of Craigslist. The phone looks great and seems to work well. But, it won't show a charge beyond about 70%.
I thought the battery might be the issue, so i bought an a new OEM extended battery, but the new battery didn't make any difference. It still won't show a charge above 70% no matter how long I leave it on the charger (with the phone turned on or off). I have done probably 20 discharge/recharge cycles, but nothing changes.
Next, I bought an external charger. When I fully charge the battery in the external charger and pop it in the phone, it still shows around 70%. So, it is definitely an issue with the phone (not the batteries).
I've also tried four different ROMs, as well as all the black-magic "battery calibration" tricks found in the forums, but nothing helps.
I am totally stumped! Is there anyway I can fix this?
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Posted 05 January 2013 - 07:14 AM #2
1) Is it still only charging to 70% when the phone is off and charging? If you haven't tried it, maybe give it a shot.
2) Buy an external battery charger, charge the battery until the light turns green, put the battery in and see if the phone still reads it as having a 70% charge. If it does, then two things are probably happening. Something is causing the battery to discharge rapidly by thirty percent or you're phone can't read the charge state of the battery.
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Device: Nexus 4
Kernel: Latest Faux Kernel
Posted 05 January 2013 - 12:07 PM #4
I've had this problem and currently do right now. Mine charges up to 97% after I take the charged out and put it back in it will sometimes go up to 100. I took it to Verizon and had them replace it, I had to jump through hoops to make sure they didn't charge me the equipment fee because they said I cause water damage to the battery charging port.
Little did I know it was because my 1 year puts my phone in his mouth port first.
Maybe the previous owner did something similar?
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Posted 05 January 2013 - 12:43 PM #5
To answer some of the questions/suggestions:
- Is it still only charging to 70% when the phone is off and charging? Yes. When it is turned off and charging the little white battery never goes all the way full. The last battery segment never fills up.
- Buy an external battery charger, charge the battery until the light turns green, put the battery in and see if the phone still reads it as having a 70% charge. I did this as well. I bought the OEM Samsung dock with new battery. The battery is fully charged in the dock charger it still only show about 70% in the phone. So, it is definitely a phone issue and not a battery or charger issue. For some reason, the phone can't read the correct charge state of the battery.
- Find out the battery health in the phone dialer or spare parts app. I have a brand new OEM battery. Also, the stock battery it came with shows good health.
- It could be because the actual battery port might have some condensation damage. Hmmm. Hadn't thought about that. i just checked the moisture indicator sticker in the phone. The sticker has a bunch of purple or red x's all over it. I think that means it is good.
- Mine charges up to 97% after I take the charged out and put it back in it will sometimes go up to 100. I have tried "bump charging" it, both turned on and off. It does not help.
- Little did I know it was because my 1 year puts my phone in his mouth port first. Maybe the previous owner did something similar? Since he is not a little kid, i hope he wasn't putting the phone into damp, dark places! I really don't even want to think about that!
Edited by SlimKermie, 05 January 2013 - 12:57 PM.
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Posted 05 January 2013 - 05:59 PM #6
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Posted 06 January 2013 - 10:09 AM #9
I can live with the screen battery drain. But, I know that Android does not let the battery truly fully discharge because that is bad for the battery. So, when Android says the battery is at 1%, the battery might actually still have 20% charge. Since my phone's stats are so messed up, what I am concerned that I'm missing out on 30% charge on each battery cycle.
I guess I'll take it into a Verizon store just to see what they say. I'm sure I'm SOL since I bought the phone used, though.
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